FAQ
Payment & Shipping
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We Witness uses PayPal for payments. PayPal allows consumers with an email address to securely, conveniently and cost-effectively send and receive payments online using your existing financial bank accounts and credit cards to make real-time payments. PayPal is an efficient way to send a payment for items purchased on the internet, PayPal transactions clear instantly. It’s always free to send money, you receive your items faster, and it’s secure and private.
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Once payment is complete, item will be processed 2-3 days. Product will be mailed 7-14 business days once processed.
Returns & Refunds
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We Witness will issue refund if product is not received within 7-14 business days once processed.
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We Witness will issue refund if product is damaged or if order is not the correct design or size that consumer requested (Product must be returned unworn, reshipping of correct product will be issued upon consumer request in place of refund).
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We Witness must be notified of returns within 2 days of receiving product.
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Refunds will be processed within approximately 7 to 10 business days after we receive your return.
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We Witness will not be responsible for shipping charges for returned items.
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We Witness will not issue refunds under any other circumstances.
Custom Tees
Custom Tee orders can be requested by sending a request through Customer Service .